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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Retailers can capitalize on energy management and see ROI as high as 30 percent

Renewable Energy World

An energy-efficient facility is the product of an energy-efficient design and a successful, energy-efficient design should be based on three fundamental philosophies: Use only the most appropriate energy-consuming equipment.? HVAC has taken on a new significance in the age of COVID-19.

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Empowering Utilities with GenAI: A Guide to Enhanced CX and Grid Management

Bidgely

And in the years since, weve had the time to innovate the use of AI in the energy space and to perfect our UtilityAI platform. In fact, Bidgely has built the energy industrys only true disaggregation platform. Intermittent renewable energy is coming online at scale, including more behind-the-meter generation than ever before.

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Unleashing the Trapped Value of SMB Customers with UtilityAI™

Bidgely

Small and medium businesses (SMBs) consume an estimated 20 percent of U.S. energy, yet account for less than five percent of utility energy efficiency savings as they often fall into a middle ground between residential customers and large commercial and industrial (C&I) customers. .

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How AMI Data and Analytics Elevate DSM Program Marketing

Bidgely

Their discussion centered upon how energy providers are changing the utility-consumer dynamic to increasingly rely on their customers as partners in ensuring a resilient and decarbonized grid. “It It was not that long ago that electric utilities routinely referred to customers as loads or ratepayers,” said Warren.

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Avista AMI Data & Bidgely’s DER Analytics as a Use-Case Generator: How The Utility’s Data-Driven Culture Is Keeping It Future-Ready

Bidgely

The most-forward thinking utilities are embracing the power of AI and big data to chart the most efficient and effective path to achieve future readiness. It was a strategic investment designed to enable us to learn more about charging behaviors and have the potential to control usage. We would have said no to the opportunity.” “We