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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Comment: Massive IoT enables massive opportunities for utilities

Envirotec Magazine

From fleet management to environmental monitoring and smart grid management, to consumer applications including smart watches, smart buildings and, ultimately, entire smart cities. Think smart thermostats, alarm and access control systems for the home, smart bulbs, smart meters – you see where this is going.

IoT 306
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10 electric truck case studies: commercial electrification at scale (Webinar)

Charged

The North American Council for Freight Efficiency (NACFE) monitored and collected data from 10 major EV truck depots in September 2023. In this webinar at the Virtual Conference on EV Infrastructure, we explore the insights from interviewing 122 people at these sites and monitoring the charging and operations of 21 different trucks.

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In New York, a New Way for Stay-at-Home Customers to Get Paid for Shaving Peak Energy

GreenTechMedia

New York is struggling with the country’s worst coronavirus outbreak, but it’s also pushing ahead on its ambitious clean energy goals. Take GridRewards, a program launched last week by community choice aggregator Sustainable Westchester and building energy software and demand response provider Logical Buildings.

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The State of Green Business 2021

GreenBiz

The State of Green Business 2021. Adapted from the 14th annual State of Green Business report, our annual report card on progress by the world’s largest companies. The report, published in partnership with S&P Global Trucost, is a free download. Two words: business fundamentals. Joel Makower. Mon, 01/25/2021 - 02:11.

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Residential Demand Response to Play Key Role Managing US Load This Summer

GreenTechMedia

Heading into summer 2020, looming uncertainty about electricity demand makes flexibility more vital than ever in the United States. In particular, residential demand response faces more pressure than usual as many people continue to work from home over the next few months. Time for residential demand response providers to shine.