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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Residential energy is becoming companies' business

GreenBiz

Residential energy is becoming companies' business. In this crazy upside-down world, the line between residential and commercial energy is getting fuzzy. . Everything changed so quickly, it makes sense that climate and energy teams have yet to figure out how to account for the shift. Sarah Golden.

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20 C-suite sustainability champions for 2021

GreenBiz

20 C-suite sustainability champions for 2021. Mon, 01/11/2021 - 02:15. These 20 C-suite executives have steered their companies forward through much disruption, providing inspiration for the possibilities of advancing sustainability, social responsibility and circular business models — sometimes all at once. Elsa Wenzel.

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Waste heat reuse and CO2-neutral energy supply concept among winners of German energy efficiency awards

Envirotec Magazine

The following have been recognised for their achievements: The building materials manufacturer, Adolf Gottfried Tonwerke GmbH , together with the technology provider, Orcan Energy AG , in the Energy Transition 2.0 category, for exploiting previously unused waste heat from two furnaces for electricity generation.

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'We're getting there': Smart meters on track to reach half of Britain's homes and businesses in 2021

Business Green

The smart meter rollout has faced major disruption due to Covid-19, but installations are on the up again and experts believe the technology has the potential to unlock the next wave of the net zero transition. If you looked at 100 businesses across the country, many, many of them would have smart metering in. "If

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Save your energy for a greener 2021

Business Green

Smart Energy GB and Energy Saving Trust reveal five simple energy saving actions that will help small business owners in the retail sector to cut down on their environmental impact. Heating accounts for 39 per cent of the energy usage in the retail sector, so small changes here could have a big impact.